Returns, Cancellations, Refunds & Lost Policy
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 7 days of the original purchase of the product.
To be eligible for a return, please make sure that:
- The product was purchased in the last 7 days
- The product is in its original packaging
- You have the receipt or proof of purchase
Returned items will have:
- 10% Restocking Fee + cost of return shipping (If you prefer for us to send you a return label)
- You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from PLATINUM RACING PRODUCTS USA
- Shipping charges incurred in connection with the return of a product are non-refundable.
Cancelled orders have a 4% fee, Custom orders that are cancelled 12% fee
Products that do not meet these criteria will not be considered for return.
Send the product with its original packing and the receipt or proof of purchase and the RMN number, to:
Platinum Racing Products
42709 Latrobe Street
Chantilly, VA 20152
- We will work with the shipping company to find your lost items, we are not responsible if the item gets lost.
- All of our packages that are shipped via UPS are automatically insured
- USPS packages are not insured, chances of being paid by USPS for a lost package are pretty slim.